Hi Brad,

Our recent move from Edmonton, AB to Hampton, NB went okay.

The pick up/loading of our belongings was quick and everything went very smooth.  Our stuff was delivered within the estimated time frame, it took about a week and a half.  Delivery was quick, however many of the tags had fallen off the boxes/items so it was very difficult to tell if we had received everything.  Once the truck was empty the driver came inside and checked off items the he said came into the house, we trusted that everything was here and signed the forms.  The day after our delivery, we discovered that we were missing the shelves for our bookcase (the bookcase isn’t much good without shelves). There were also 2 other small items missing.  I contacted Atlas and was told to submit a claim, which I did. 

On a happier note, the same customer service agent has since emailed saying that our items have been located.  Hopefully they will be delivered soon.

Arranging our move and all our dealings with you were excellent.  Despite this one little issue, everything else went very well.

Thank you,